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Shipping policy

Important notice: The impact of rising fuel costs

Continued instability in the Middle East has resulted in increased fuel and freight costs across the transport network.


As a result, our freight carriers have now reintroduced higher fuel levies. Accordingly, our temporary fuel surcharge will be reinstated at 1% on all orders when they are placed from Wednesday 19th August 2026.


As always, we will continue to review and adjust the surcharge in line with market conditions.



Estimated Delivery Time frames

  • Orders are sent from Australia. Deliveries generally take 2 to 8 business days in Australia & 6 to 27 Days to New Zealand.

Freight Charge Australia

  • $10.95 AUD flat fee for all orders (except bulky and heavy items with 5kg or over in weight)

  • For heavy and bulky items a flat fee of $39.95 AUD applies

  • When a mix of heavy & bulky items is bought in conjunction with standard items then both freights are charged i.e. $50.90 AUD

Freight Charges New Zealand

  • $12.95 NZD flat fee for all orders (except bulky and heavy items with 5kg or over in weight)

  • For heavy and bulky items a flat fee of $39.95 NZD applies

  • When a mix of heavy & bulky items is bought in conjunction with standard items then both freights are charged i.e. $52.90 NZD